Content Design Skills

• The differences between product content designs and web content design by Alaine Mackenzie
• Product content at each stage of a project by Biz Sanford
• What is content design by GOV.UK
• How to design words by John Saito
• 5 rules for writing great interface copy by John Zeratsky
• Google’s UX writing checklist by Guy Ligertwood
• 4 practical things you can do to improve the writing in your UI by Beth Aitman

Voice and Tone

• The Four Dimensions of Tone of Voice by Kate Moran
• Tone of Voice Samples by Kate Moran
• How Google applies their voice pillars + brand voice
• Tone It Down by Ryan Bigge
• The dangers of delightful design by John Saito


Content Audits

• Six steps to product content audit perfection by Virginia Start
• Supercharge your products with a competitive audit by Ryan Bigge
• Launching problem space research by Indi Young and Kunyi Mangalam

Content Modelling

• Content Modelling: A Master Skill by Rachel Lovinger
• Object-Oriented UX by Sophia Voychehovski
• The Battle for the Body Field by Jeff Eaton

• User journeys should feel invisible, by Shannon Murphy and Amélie Sirois

Internationalization

• Design for internationalization
• UX writing: A lesson in letting words go
• Going global: Tips and tricks for thinking beyond translation by Amy Thibodeau

Information Architecture and Taxonomies

• Your Next Hidden Opportunity: Finding the Human Angle in Metadata by Justin Massa. (First section has a nice analogy about metadata).
• The (Elusive) History of Tagging by Nicola Bozzi

• Designing for invisible UX by Evija Sundman and Kay Jorgensen
• The ultimate IA reading list by Optimal Sort
• Tree Testing: Fast, Iterative Evaluation of Menu Labels and Categories by Neilsen Norman Group
• The Pain with No Name by Abby Covert
• Card Sorting: A Definitive Guide by Donna Spencer
• Content hierarchy in action by Gillian Massel