Project · Shopify · Direct mail

400,000 mailers for Shopify’s first direct mail campaign

Shopify’s first large-scale direct mail prospecting campaign, written for two different audiences.

Client

Shopify

Scale

400,000 mailers, two audience segments

Team

Worked closely with a product designer

Result

Became an ongoing channel

Overview

Same product, two different reasons to care

This was Shopify’s first large-scale direct mail prospecting campaign. We shipped 400,000 mailers aimed at two audience segments: people ready to start selling, and small businesses ready to grow.

I worked closely with a product designer to create the content strategy and visual assets.

What I did

  • Narrative outline
  • Content strategy
  • Audience differentiation strategy
  • Design alignment

The work

Two audiences, two stories

For people starting a business

Make your passion your paycheck

Mailer front: “Make your passion your paycheck”, with a fold-out “Start your 14-day free trial now”
Mailer back: “From first sale to full-scale, Shopify grows with you.”

From first sale to full-scale, Shopify grows with you.

For established small businesses

Level up your business

Mailer front: “Level up your business”, with a fold-out “Start your 14-day free trial now”
Mailer back: “Shopify is the only all-in-one commerce platform that gives entrepreneurs access to the tools, resources, and support once reserved for big business.”

Shopify is the only all-in-one commerce platform that gives entrepreneurs access to the tools, resources, and support once reserved for big business.

400k

mailers shipped. The campaign performed well enough that Shopify’s marketing team scaled direct mail into an ongoing channel.